Computer and smart phone age was hailed to make our life easy and fast, while these networking mediums take most of time in office and outside. There are some etiquette issues too associated with being present on the aforesaid mediums on daily basis.
1) Formal emails: Make sure your emails have clear subject lines as far as possible. The receiver will then be able to sort it, understand the urgency of the subject and save it in folders to organize the conversation chain.
2) Don’t forward chain mails. A mail which is a sloppy one and which least interests you yourself, you can least expect others to be interested in reading them right.?
3) Use the “bcc” function more often. You may have to receive back a lot of embarrassment if you forward all the email addresses along with the email body to all the senders. Use the blind carbon copy (bcc) function to keep all the receivers aloof and unknown to each other.
4) Must have a signature for your emails. Do include your full name, phone numbers, alternate emails and website links if you have one. This is a good way to promote your business too.
5) Never assume bad if the receiver does not respond you back. Sometimes we just assume so many not so good things when we don’t hear back from the receiver. Its not that the receiver is avoiding is but there could be some technical issue hovering as well. Do follow up with a call if you think it is taking more than usual for the receiver to wave back.
6) Use spellcheck. Spelling mistakes can be really annoying and distracting to the receiver as and when he reads it. It projects a shabby image whereby the sender is considered not to be detail oriented or concerned about what is being sent in the email.
7) Do not use uppercase in the email. Using uppercase often in the email almost sounds like yelling. So refrain from using the uppercase. Also, using multiple question marks in a row after the end of any statement does not show the urgency of your query. Single question mark is enough to emphasize the question.
Sending and re-sending formal emails are a routine affair in any office but often it is taken very casually. Keeping the above details into consideration will save the sender from unnecessary embarrassment and hassle.